Customer Service Agent – Gatwick

A Customer Service Agent at Singapore Airlines is responsible for delivering high standards of passenger care at Gatwick Airport, including managing arrivals, departures, and supervising ground handling staff. The role involves duties such as baggage handling, ramp operations, lounge services, catering support, and administrative tasks. Candidates are expected to possess good communication skills, a helpful personality, and basic knowledge of fares, ticketing, and airport procedures. Flexibility to work shifts, including weekends and bank holidays, is essential, alongside the ability to handle stressful situations effectively. The role requires an unrestricted right to work and live in the UK, and the capacity to obtain an airside pass. The position offers a salary range of £24,500 to £26,500 annually and benefits like pension and life insurance.