Business Account Manager (B2B Sales)
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The role
The role is an entry-level Business Account Manager focused on supporting internet services for business customers.
Serve as the primary point of contact for inquiries, delivering pre-sales technical guidance and post-sale support.
Explain service details, coverage, compatibility, and benefits to help customers make informed decisions.
Listen actively, diagnose basic connectivity issues, and provide empathetic, solution-focused resolutions.
Qualify leads, collaborate with the Account Manager team to ensure a smooth journey from interest to activation, and handle sign-ups, upgrades, or downgrades documentation.
Bring proactive, customer-first problem-solving to drive satisfaction and sales success.
Serve as the primary point of contact for inquiries, delivering pre-sales technical guidance and post-sale support.
Explain service details, coverage, compatibility, and benefits to help customers make informed decisions.
Listen actively, diagnose basic connectivity issues, and provide empathetic, solution-focused resolutions.
Qualify leads, collaborate with the Account Manager team to ensure a smooth journey from interest to activation, and handle sign-ups, upgrades, or downgrades documentation.
Bring proactive, customer-first problem-solving to drive satisfaction and sales success.
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