Systems Support Analyst

Provide first-line system support to the business user base, focusing on production issues and bug reproduction. Log bugs accurately with third-party providers and support UAT testing to validate new solutions. Collaborate with compliance to maintain technical documents and ensure regulatory adherence. Assist in maintaining and distributing insurance products using bespoke software house toolsets, and participate in production support. Work with product owners, analysts, and development teams to define technical solutions, apply version and change control, and drive continuous improvement. Deliver strong customer service under deadlines in a fast-paced environment, leveraging problem-solving skills and analytics.

Find here the full details of the responsibilities for this role: daily tasks, projects to lead, goals to achieve and scope of work within the team. Everything you need to picture yourself in the role and know exactly what to expect from day one.

Access the technical and interpersonal skills expected by the recruiter, the required experience level, valued qualifications and personal qualities sought. Check at a glance whether your profile matches this opportunity before applying.

Discover what the company offers its employees: remote work policy, health coverage, bonuses, continuous training, work environment and growth opportunities. All the information you need to compare this offer with your expectations and make the right choice.