Senior Manager - Midlands Market

A Senior Manager in Solihull is responsible for fostering a positive customer environment and leading store teams to meet performance objectives. They assist in recruiting, developing, and retaining high-performing staff, while modelling excellent customer service. The role involves managing operational strategies and ensuring adherence to company policies and confidentiality standards. They address customer and team concerns, partner with leadership, and strive to create an inclusive, diverse, and safe environment. The position requires strong leadership, communication, and organisational skills, with an emphasis on developing others and maintaining store standards. Candidates should be available to work a flexible schedule, possess relevant leadership experience, and demonstrate integrity and decision-making ability.