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Product Operations Manager

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The role

The Product Operations Manager oversees the implementation and enhancement of product operating models, working collaboratively with cross-functional teams to establish effective processes, standards, and governance. They create guides, templates, and tools to promote consistency and facilitate decision-making forums to support product-led practices. A key responsibility involves partnering with product, engineering, and business teams to embed operational strategies that improve transparency and adoption. They must design and improve workflows, aid organisational change, and influence a culture of continuous improvement and organisational agility. The role requires strong stakeholder management, facilitation skills, and experience in operational management within digital transformation environments. Their goal is to streamline product delivery and enhance value creation by bringing clarity and structure to complex organisational challenges.

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