Customer Service Advisor – Salford

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The role

The Customer Service Advisor position involves managing customer calls related to breakdown assistance, assessing situations, and providing appropriate solutions in a calm and professional manner. The role requires building trust quickly, demonstrating strong problem-solving skills, and maintaining clear communication with customers throughout the process. The position offers full-time hours, flexible shift patterns, and comprehensive training, and is based at Media City. Candidates should have experience in customer service, confidence using multiple systems, and a proactive approach. The role is office-based, offering an opportunity to work in a dynamic environment and develop valuable skills in a customer-focused setting.

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