Technical Writer - Leo Security Productivity Infrastructure
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
Collaborate with service and operations teams to optimize and maintain user guides, process guides, and application configuration documentation while upholding a high quality bar.
Triage user feedback, prioritize actions, and drive improvements across documentation and training materials.
Create and maintain integrated help content and training for training service consoles to support user adoption.
Develop content for a global, technically diverse audience, including graphics and interactive storyboards as needed.
Manage all aspects of the documentation process: planning, testing, maintenance, and delivery, using metrics to guide improvements.
Requirements: Bachelor's degree in Computer Science or related field; experience as a technical editor/writer; project management experience preferred.
Triage user feedback, prioritize actions, and drive improvements across documentation and training materials.
Create and maintain integrated help content and training for training service consoles to support user adoption.
Develop content for a global, technically diverse audience, including graphics and interactive storyboards as needed.
Manage all aspects of the documentation process: planning, testing, maintenance, and delivery, using metrics to guide improvements.
Requirements: Bachelor's degree in Computer Science or related field; experience as a technical editor/writer; project management experience preferred.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.