Customer Operations Manager – Bristol

A logistics company in Bristol seeks a Customer Operations Manager responsible for managing the complete service process for key accounts, from port arrivals to final delivery and aftercare. The role involves coordinating with internal teams to resolve operational issues and optimise supply chain performance. Candidates should possess strong relationship-building skills, be proactive problem solvers, and have excellent workflow management capabilities. The position requires knowledge of logistics operations, customer service, and supply chain management. Familiarity with logistics software and process optimisation methods will be advantageous. The successful applicant will contribute to maintaining high service levels and operational excellence across departments.