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Operations Manager – Newcastle upon Tyne

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The role

The Operations Manager oversees store performance, ensuring high standards and exceeding commercial objectives in a retail setting. They lead teams to deliver excellent customer experiences and foster a positive working environment. Maintaining health and safety regulations and stock management are key responsibilities, alongside close collaboration with central support teams. The role involves managing budgets, driving sales, and enforcing company policies on governance and safety. Candidates should possess retail operations experience, strong leadership skills, and adaptability to change. The position contributes to a vibrant culture focused on growth, customer satisfaction, and employee wellbeing.

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