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Bilingual Spanish Front Desk Receptionist

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The role

Greet and assist customers in a friendly, professional manner, ensuring a positive first impression.
Manage multi-line phone system, screen inquiries, and forward calls per protocol.
Schedule and confirm appointments, follow-up visits, and class sessions, while maintaining accurate patient records.
Process insurance information and manage care plans, ensuring data accuracy and privacy.
Keep the reception area organized, handle mail and deliveries, and maintain office supply inventory.
Collaborate with teams and participate in mandatory meetings to ensure smooth daily operations.

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