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Front Office Manager

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The role

The Front Office Manager at Clayton Hotel Manchester Airport is responsible for overseeing hotel operations, ensuring high-quality guest service, and driving team performance. They develop and mentor their team, manage departmental functions, and contribute to the strategic direction of the hotel. The role requires leadership skills, organisational ability, and a welcoming personality to interact with staff and guests effectively. They will be involved in maintaining hotel standards through audits, guest feedback, and quality evaluations. The position offers opportunities for career development and involves managing a team in a dynamic hospitality environment. The role requires previous leadership experience in a front office or hotel setting, coupled with strong communication and organisational skills.

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