Heritage Castle General Manager — Events & Hospitality
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The role
Lead the day-to-day operations of a historic hospitality venue, ensuring exceptional guest experiences and financial sustainability.
Oversee all aspects of events and hospitality, from planning and execution to post-event analysis and continuous improvement.
Provide strategic leadership, drive operational excellence, and cultivate a high-performing, customer-focused team.
Own financial stewardship including budgeting, forecasting, P&L management, and revenue optimization to meet targets.
Collaborate with internal and external stakeholders to promote mission-driven work while maintaining service excellence.
Flexibility to work extended hours, including evenings and weekends, to support events and peak demand.
Oversee all aspects of events and hospitality, from planning and execution to post-event analysis and continuous improvement.
Provide strategic leadership, drive operational excellence, and cultivate a high-performing, customer-focused team.
Own financial stewardship including budgeting, forecasting, P&L management, and revenue optimization to meet targets.
Collaborate with internal and external stakeholders to promote mission-driven work while maintaining service excellence.
Flexibility to work extended hours, including evenings and weekends, to support events and peak demand.
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