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Part Time Call Center Representative – Plymouth

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The role

Rockland Trust employs call centre staff to handle customer inquiries regarding banking services, including loans and accounts, in a professional manner. The role involves managing high volumes of calls, delivering clear information, and documenting interactions accurately. Candidates should possess good communication and organisational skills, with banking knowledge preferred. The position offers opportunities for training, peer coaching, and process improvements, fostering career development. The role requires a high school diploma, basic financial understanding, and proficiency in computer use. It is based in-office with position flexibility at multiple locations and aims to deliver excellent service in a respectful environment.

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