Client Delivery Manager in Gateshead
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The role
The Client Delivery Manager is responsible for managing client campaigns and maintaining strong relationships with clients and internal teams. They coordinate activities across various departments, ensure timely delivery within scope, and monitor performance using KPIs and SLAs. The role involves identifying risks early, supporting client reviews, and producing performance reports to highlight successes and opportunities. They will oversee budgets and financial performance while supporting process improvements and client growth strategies. The position requires excellent communication, organisational skills, and experience in client or project management environments. Knowledge of sales promotions, marketing, or customer operations is advantageous, alongside understanding of GDPR and international campaign delivery.
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