Senior Operations Manager
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The role
A Senior Operations Manager is responsible for managing a substantial operational area generating circa £30 million in annual revenue and leading a team of approximately 50-60 colleagues through supervisors. The role involves overseeing a fast-paced operation that combines retail, depot, and distribution activities, focusing on customer flow, stock availability, yard operations, and team performance. The position requires strong leadership, communication, and decision-making skills, aiming at operational excellence and continuous improvement. The ideal candidate has experience managing large teams in logistics or distribution environments and can operate effectively within a customer-facing, high-volume setting. Responsibilities include resource allocation, performance management, safety compliance, and leadership development to ensure high standards and operational efficiency.
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