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Help Desk Support Technician – Taunton

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The role

A Help Desk Support Technician provides in-person assistance for end-user hardware, software, and peripherals in a local setting. The role involves managing support tickets, troubleshooting issues with operating systems and applications, and providing user training when necessary. Candidates should have experience supporting multiple OS platforms, industry certifications, and excellent communication skills. The technician maintains knowledge of current IT trends, supports client applications, and ensures security practices are followed. Flexibility to handle various tasks, including after-hours support, is essential. The position requires physical mobility to handle equipment and reliable transportation for onsite duties.

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