HR & Employee Services Manager
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The role
The HR & Employee Services Manager at Next leads the Online HR Services Team, overseeing team management and delivery of employee lifecycle processes. They collaborate with payroll, recruitment, benefits, and HR Business Partners to enhance service quality and efficiency. The role involves managing HR systems such as Oracle, developing process improvements, and analysing HR metrics for continuous enhancement. Responsibilities include handling annual pay reviews, managing HR administration, and ensuring confidentiality in data handling. The ideal candidate has strong communication, organisational, and technical skills, with experience in HR coordination and leadership. They should demonstrate adaptability, attention to detail, and a proactive approach to HR service delivery.
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