IT Service Desk Analyst – Reading
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仕事内容
A leading consultancy firm in Reading is seeking a Service Desk Analyst to provide front-line IT support. The role involves resolving technical issues efficiently, maintaining high customer satisfaction, and documenting incidents using the ServiceNow platform. Candidates should have strong communication skills and relevant IT support experience. This position requires on-site attendance five days a week, and it offers a competitive salary and benefits. The role demands technical proficiency in IT support tools and excellent problem-solving skills. Candidates must be able to work independently and within a team environment.
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