Customer Service Officer – Biggleswade

A logistics company based in Biggleswade is seeking an experienced customer service officer to handle inquiries, coordinate deliveries, and liaise with clients via telephone and email. The role involves planning and routing a same day network of vehicles and working closely with the sales team to ensure quality service. Candidates should possess good IT skills and demonstrate reliability, motivation, and the ability to work independently or as part of a team. The position requires managing inbound and outbound calls while providing excellent client support in a fast-paced logistics setting. The role offers full-time hours from 9am to 6pm with some flexibility for holiday cover and potential career progression opportunities. A new on-site gym and other staff benefits promote employee wellbeing in this forward-thinking company.