IT Technical Support Specialist – Leicester
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仕事内容
An IT Technical Support Specialist provides first-line technical support across an organisation, handling issues related to Windows OS, Office 365, networking, and servers. The role requires strong customer service skills and excellent communication abilities to assist internal users effectively. Candidates should have at least three years of experience in an IT environment, with knowledge of Help desk software and a full UK driving licence for travel between sites. Technical skills include networking, server management, and familiarity with various operating systems and productivity software. The role demands organisational skills, problem-solving aptitude, and proactive service delivery in a dynamic technical setting.
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