IT Support Specialist – Petersfield

The role involves providing first to third line technical support for a diverse client base, troubleshooting issues with Windows, Microsoft 365, and networks. It requires configuring and managing Microsoft Intune, Entra ID, and security features like Defender and BitLocker. The position includes supporting Windows Autopilot, network troubleshooting, and system upgrades, with a focus on documentation and issue resolution. Flexibility exists for remote work after initial onboarding, with occasional office or site visits. Candidates should possess experience in MSP environments, Microsoft cloud management, and security, along with strong troubleshooting skills and excellent communication.