Service Desk Manager – Huddersfield

A Service Desk Manager in Huddersfield leads technical and support teams, overseeing service delivery and incident resolution. The role involves managing workloads, guiding team members, and maintaining high technical standards. Candidates should possess experience in IT infrastructure, networking, security, and telephony, with strong leadership skills. The position demands stakeholder communication, process improvement, and compliance with security standards. Technical expertise in Microsoft 365, Azure, Active Directory, and network management is essential. The role requires a proactive, team-oriented individual capable of balancing hands-on support with strategic oversight.