Trainee IT Support Specialist – United Kingdom
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仕事内容
A Trainee IT Support Specialist provides technical assistance to users, troubleshoots hardware and software issues, and maintains IT systems. They are responsible for supporting clients through various channels, documenting issues, and ensuring minimal downtime. Key skills include knowledge of networking, operating systems, and customer service. The role involves practical training in troubleshooting, networking (Cisco), Azure cloud, and security tools like Splunk SIEM and Tenable. Candidates should possess problem-solving abilities and eagerness to learn technical skills. The position offers exposure to real-world IT environments and certifications to build professional credentials.
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