Call Center Customer Service Representative – Belfast

The role involves managing incoming and outgoing calls to deliver excellent service and resolve issues promptly. The successful candidate will be part of the Services Centre team, focusing on customer support in a fast-paced environment. Key skills include strong communication, problem-solving, and adaptability, while technical skills involve familiarity with call centre software and customer relationship management tools. The role may require providing proof of qualifications and eligibility to work in the United Kingdom. It offers opportunities for professional development, with a focus on health and wellbeing benefits, and operates a one-stage interview process. Candidates should ensure their CV clearly reflects the essential criteria to be shortlisted.