Customer Service Representative – Milton Keynes

A customer service representative in Milton Keynes supports clients by managing orders, addressing enquiries, and solving issues across multiple contact channels. They communicate effectively in English, both verbally and in writing, ensuring clarity and cultural appropriateness. The role involves assisting the team with administrative tasks to maintain smooth service operations and working towards performance targets such as transactions per hour and customer satisfaction scores. Candidates should have excellent communication skills, a friendly telephone manner, teamwork enthusiasm, and flexibility for shifts including evenings and weekends. Previous experience in a customer-facing role and proficiency with computer systems are advantageous. The position requires immediate availability for training from 7 to 18 September 2026, with shifts starting shortly afterwards.