Onsite IT Support Specialist – Toronto

The role involves providing in-person assistance with hardware, software, and audiovisual issues at the Toronto office, managing user accounts, and supporting onboarding and offboarding procedures. The candidate should have experience with Mac, Windows, Google Workspace, Slack, and Freshservice, along with excellent problem-solving skills. Daily responsibilities include asset management, troubleshooting, and implementing new IT solutions to enhance operational efficiency. The position requires strong communication skills and the ability to work effectively in a team environment. Knowledge of IT support best practices and technical environment management is essential.