IT Support Specialist – Petersfield

An IT support specialist provides technical support across multiple client environments, troubleshooting issues related to Windows, Microsoft 365, and network infrastructure. The role involves configuring and managing Microsoft Intune, Entra ID, and security solutions such as Defender and BitLocker, with a focus on cybersecurity improvements. Candidates are expected to have experience in an IT support position, with strong knowledge of Microsoft cloud services and network troubleshooting skills. The position offers flexibility for remote work after initial onboarding, with standard working hours and occasional travel. Excellent communication, organisation, and problem-solving skills are essential, alongside a desire to develop expertise in cloud and security technologies. The role requires a proactive individual capable of independent work and technical ownership in a dynamic environment.