Customer Service Representative – Toronto

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Levelup Reality, a virtual reality arcade in downtown Toronto, is hiring a Customer Service Representative to greet guests and guide them through VR experiences. The role involves assisting new players with headset and control setup, maintaining safety and enjoyable environment on the play floor, managing bookings, and addressing technical issues. Candidates should be comfortable communicating with people and handling busy periods, with basic technical and computer skills. Previous VR experience is not necessary, as full training will be provided. The position requires availability on weekends, holidays, and some weekdays, and is suitable for students enrolled in a Canadian post-secondary institution. The role offers hourly pay plus tips, potential bonuses, and opportunities for increased responsibility.

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