Hotel Duty Manager – Tewkesbury

A hotel duty manager oversees daily hotel operations, supporting various departments, leading shifts, and ensuring guests have a positive experience. They assist with guest queries, support team members, and resolve issues promptly, working across reception, housekeeping, and food services. They need strong leadership skills, decision-making ability, and the capacity to stay calm in busy situations. The role involves working flexibly during evenings, weekends, and peak times, with a focus on safety and operational efficiency. Experience in a customer-facing leadership role is preferred, though hotel experience is not essential. This position offers training, career development, and a chance to grow into management within a renowned hotel group.