Customer Account Manager – Liverpool

The position involves managing customer loan processes, including assessing requirements, processing agreements, and providing full support during the loan lifecycle. Candidates should demonstrate strong communication skills, attention to detail, and the ability to build rapport both face-to-face and over the phone. The role is suitable for those with a customer-focused approach, confidence, and teamworking abilities, especially if they enjoy targets and self-development. Comprehensive training and ongoing support are provided, along with a competitive salary and bonus scheme. Employees benefit from private healthcare, life assurance, pension contributions, holiday entitlement, and various employee perks. The organisation values employee satisfaction, encourages volunteering, and supports mental health initiatives.