Salesforce Test Analyst

The role involves developing and executing detailed test plans and test cases for Salesforce Service Cloud implementations across various testing types. The candidate will identify, document, and track software defects using Jira, and analyse test results to produce comprehensive reports for stakeholders. Collaboration with developers, architects, and project managers is essential to ensure solutions meet quality standards and business requirements. The position requires working within an Agile environment, contributing to process improvement, and maintaining detailed test documentation. Candidates should have extensive experience in Salesforce Service Cloud, testing methodologies, and test automation tools, with professional Salesforce certifications considered advantageous.