Customer Service Advisor – Newbury

A customer service representative role involves supporting a team by managing customer emails and calls, processing orders, and maintaining accurate contract data. The position requires skills in handling invoice disputes, organising returns, and collaborating with internal teams to ensure high service standards. Candidates should have prior customer or order management experience, along with strong attention to detail and organisational skills. Proficiency in Microsoft Excel and knowledge of ERP systems are essential technical skills. The role is temporary, offering full-time hours up to end of the year, with an emphasis on customer focus and problem-solving abilities.