Desktop Engineer L1 – Glasgow

A Desktop Engineer L1 in Glasgow is responsible for providing onsite support, including hardware, software, and network troubleshooting for corporate clients. The role involves managing OS deployments, handling user requests, and coordinating with facilities teams for equipment provisioning and asset management. Candidates should possess technical expertise in Windows operating systems, Microsoft Office, and network troubleshooting tools, alongside experience with SCCM and Intune. The position requires strong organisational, communication, and problem-solving skills to deliver effective technical solutions. This role supports multiple technologies, ensuring seamless operation of client systems and collaboration with various internal teams. The engineer must be adaptable to evolving products and organisational processes to maintain high service standards.