Customer Service Representative – Milton Keynes

A customer service representative in Milton Keynes supports customers by handling inquiries, processing orders, and resolving issues through various communication channels. The role involves maintaining high standards in written and verbal communication, hitting performance targets such as CSAT and TPH, and supporting administrative tasks to ensure efficient service delivery. Candidates need excellent communication skills, a friendly telephone manner, and flexibility for shift patterns including evenings and weekends. Experience in customer facing roles and proficiency with computer systems are advantageous. The position requires full-time availability for training and subsequent hybrid working with at least three days in the office.