Specialist, Project Management - Agent Suite

The Specialist, Project Management - Agent Suite supports the development and operationalisation of programme governance for Mastercard's emerging AI consulting capabilities. They collaborate with internal and external stakeholders to align resources and improve operational processes through automation and system design. The role involves designing workflows, governance frameworks, and reporting systems to ensure high-quality outcomes and continuous improvement. They maintain operational KPIs and dashboards to support decision-making, oversee budget tracking, and translate operational data into actionable insights for leadership. The position requires experience in programme management, strong stakeholder engagement skills, and familiarity with technical or product operations, preferably involving AI technologies. Operating in a dynamic environment, the candidate must be adaptive, proactive, and capable of building systems from scratch when needed.