Desktop Support Specialist

A detail-oriented desktop support specialist is sought in Chesterfield to provide onsite and remote technical assistance to end-users, manage incidents using ITIL processes, and coordinate with third-party vendors and support teams. The role involves maintaining hardware and peripherals, supporting Microsoft 365 and Windows environments, and managing service requests through ServiceNow. Candidates should possess strong troubleshooting, communication, and stakeholder management skills, with experience in high-volume support environments. Technical expertise in IT peripherals, networking, and support tools is essential, along with a professional approach to work commitments. The position offers opportunities for professional growth in a dynamic, customer-focused IT support environment.