Operational Support Manager

The Operational Support Manager provides day-to-day operational management support to services including Single Point of Access, Virtual Ward and Urgent Community Response. The role involves managing administrative teams, supporting clinical staff and assisting service management to maintain efficient service delivery. The post requires leadership on operational and administrative issues, optimisation of information systems, performance management, risk and governance oversight, staff management and financial management. The manager will lead and support staff while ensuring effective communication and achievement of objectives within community services. The position includes responsibilities for managing budgets, resolving conflicts, and developing teams, contributing to continuous service improvement. It is part of a larger management team within community health services, supporting organisational goals and community needs.