IT Account Manager – Newcastle

An established MSP based in Newcastle is seeking an experienced account manager to oversee a portfolio of existing client accounts. The role involves building and nurturing long-term relationships with stakeholders, identifying upselling opportunities, and ensuring client satisfaction and retention. The candidate will conduct account reviews, negotiate renewals, and collaborate with technical teams. Strong commercial acumen, relationship-building skills, and knowledge of MSP services are essential. The position offers hybrid working, a competitive salary, and uncapped commission potential. Responsibilities include managing client accounts, driving revenue, and supporting service delivery, all within a dynamic IT environment.