IT Production Operations Manager

An IT Production Operations Manager in Cardiff oversees the daily management of critical production systems, ensuring security, reliability, and efficiency. They lead incident management, coordinate service recovery, and drive proactive improvements. The role involves managing operational readiness, automation initiatives, and governance controls for production environments. Candidates are expected to have experience in enterprise service operations, disaster recovery, and incident handling, ideally within regulated sectors. Strong leadership, analytical skills, and technical expertise in enterprise scheduling, batch processing, and automation are essential. The role offers the opportunity to shape resilient production environments within a growing, technologically advanced organisation.