Retail Customer Service Advisor – Edinburgh

A Retail Customer Service Advisor at Entain is responsible for providing outstanding customer service, processing transactions, and promoting safe gambling practices in a dynamic betting shop setting. The role involves working on the shop floor, handling customer inquiries, and demonstrating betting products and terminals. Candidates should have prior experience in customer-facing roles, cash handling, and confidence working with the public. The position requires flexibility to work varied shifts including evenings and weekends. Successful applicants will contribute to maintaining shop standards and achieving performance targets. The company values diversity and offers support and development opportunities to its staff.