Hotel Duty Manager – Leeds

The Duty Manager at Premier Inn in Leeds oversees hotel operations during shifts, supporting teams across departments and ensuring guest satisfaction. They lead briefings, support and coach staff, resolve guest issues, and monitor safety and quality standards. The role involves working closely with the Hotel Manager and requires presence on the floor to assist teams actively. Candidates do not need hotel experience, as skills from retail, hospitality, or customer service are valued. The role demands decision-making confidence, calmness under pressure, and leadership qualities. It offers a permanent contract with guaranteed hours, training, career progression, and various employee discounts.