Customer Account Manager – Edinburgh

A Customer Account Manager in Edinburgh manages loan processes with a focus on collections, offering support throughout the loan lifecycle. The role involves communicating effectively with customers both over the phone and face-to-face, establishing rapport and understanding customer needs. The position requires attention to detail, strong communication skills, and the ability to work towards targets. Candidates should demonstrate excellent customer service, team collaboration, and self-development abilities. Full training and support are provided to develop skills and ensure success in the role. The role is suitable for those with financial services experience seeking a dynamic career opportunity.