IT Support Specialist – Northwich

An IT Support Specialist in Northwich is required to deliver second-level support for technical incidents and aid end users with desktop applications such as MS Office 365 and Windows 11. The role demands at least two years of experience in a technical customer support environment and a degree in Computer Sciences or Informatics. Candidates should possess strong problem-solving abilities and a customer-focused approach to ensure efficient resolution of issues. Technical skills include proficiency with Windows operating systems, MS Office applications, and troubleshooting tools. The position involves working in a technical environment that requires analytical skills and technical knowledge to support organisational IT infrastructure.