Operations Manager – Edinburgh

An Operations Manager in Edinburgh is responsible for coordinating vehicle, driver, and customer management within a dynamic transport environment. They ensure smooth daily operations, troubleshoot issues, and manage maintenance schedules while overseeing a 24/7 schedule, including weekend shifts and emergency on-call duties. Candidates should demonstrate excellent organisation skills, the ability to handle complex logistics, and a focus on delivering high-quality customer experiences. The role involves assisting with future route planning and supporting a growing team to ensure continuous service delivery. Adaptability and calmness in high-pressure situations are essential qualities for this position. Technical skills required include route optimisation, customer service platforms, and basic vehicle maintenance knowledge.