Customer Service Agent – Bishop's Stortford

A customer service agent role is available in Bishop's Stortford, involving handling customer enquiries via phone, email, and online platforms within a busy team. Responsibilities include delivering high-quality customer support, resolving complaints professionally, and maintaining accurate records. Candidates should have experience in customer-facing roles, possess excellent communication skills, and be proficient with Microsoft Office tools. The position requires organisational skills, reliability, and the ability to work both independently and as part of a team. The role offers an opportunity to develop communication, administrative, and customer service skills in a supportive setting. It is suitable for those seeking short-term employment, including gap year students or those between studies.