Customer Service Agent – Southampton

A Customer Service Agent at SIXT in Southampton acts as the first point of contact for customers, ensuring a friendly and professional experience. They handle rental agreements, customer inquiries, and manage vehicle movements, including deliveries and collections. The role involves promoting tailored offers, confirming damages, and supporting vehicle maintenance to uphold service standards. The agent should possess a sales mindset, customer focus, and excellent communication skills in English, with flexibility for shift work. A valid driving licence with at least 12 months of experience is required, along with a team-oriented attitude. Technical skills include customer service, sales, communication, and vehicle handling within a vehicle rental environment.