Customer Service Representative – Stratford-upon-Avon

A customer service position involves responding promptly to inquiries via phone, email or chat, and providing accurate information about products and policies. The role requires maintaining detailed customer records and identifying upselling opportunities while managing complaints with patience and empathy. Candidates should have strong data entry skills and excellent verbal and written communication abilities. The job entails analysing customer feedback and interactions to suggest improvements, ensuring a positive experience in a fast-paced environment. It is suited for motivated individuals eager to develop their customer service skills in a vibrant, in-person setting.