Customer Service Advisor – Anywhere

An experienced German-speaking customer service advisor is needed to support clients and internal teams for a manufacturing organisation operating across the UK and Germany. The role involves handling customer queries, providing quotations, processing orders on SAP and CRM systems, and resolving issues related to returns and invoicing. Candidates should possess at least two years of B2B sales or customer service experience, with strong German language skills and technical knowledge of ERP, CRM, and SAP applications. Experience in regulated industries such as aerospace or medical devices is advantageous, alongside excellent communication and problem-solving skills. The position offers hybrid working with set office days, providing an engaging environment for candidates seeking to utilise their expertise in a dynamic setting.