Manager, Machine Learning - Community Support Engineering
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El puesto
Lead and mentor a high-caliber ML team in researching, designing, and implementing AI models and services for scalable, user-facing products.
Define and execute the strategic vision for ML/AI across community support, emphasizing quality, safety, performance, and reliability.
Drive rapid development cycles by collaborating with platform, backend, and frontend engineers to build robust ML systems.
Make data-driven decisions by evaluating trade-offs and leveraging data insights to optimize outcomes.
Uphold engineering standards through design and architecture reviews to maintain technical excellence.
Navigate complex customer-support AI challenges with a strong emphasis on LLMs, alignment, and scalable infrastructure.
Define and execute the strategic vision for ML/AI across community support, emphasizing quality, safety, performance, and reliability.
Drive rapid development cycles by collaborating with platform, backend, and frontend engineers to build robust ML systems.
Make data-driven decisions by evaluating trade-offs and leveraging data insights to optimize outcomes.
Uphold engineering standards through design and architecture reviews to maintain technical excellence.
Navigate complex customer-support AI challenges with a strong emphasis on LLMs, alignment, and scalable infrastructure.
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