User Experience Consultant – Toronto

A User Experience Consultant in Toronto specialises in optimising digital platforms, including online brokerage and mobile applications, by analysing customer journeys and recommending improvements. This role involves collaborating with product, research, and technology teams to develop prototypes and experience concepts using tools like Figma. The candidate will interpret data, research, and feedback to refine user interactions and support strategic decision-making. The position requires 5-8 years of experience with digital products, excellent collaboration skills, and a client-first attitude, especially within financial services. Technical proficiency in UX methodologies, service design, and digital tools is essential to create intuitive and client-focused solutions. The role promotes ongoing innovation by evaluating emerging technologies and industry trends to discover new opportunities.